The Ngwenya Lodge Team is elated to announce that intra-, as well as inter-, provincial travellers may, as per the relaxed level two regulations announced by President Cyril Ramaphosa on the 15th of August 2020, visit the Resort for a well-deserved holiday. Self-catering accommodation aligns perfectly with social-distancing practises while offering a tranquil environment and change of scenery after spending months locked indoors. Guests can relish in game-viewing from the comfort of a private patio overlooking the Crocodile River, or simply enjoy the peaceful surrounds and calls of the wild in the heart of the bush, alongside a crackling fire.
Providing a hygienic holiday environment for you, your family and loved ones to enjoy is our number one priority. To ensure that our own health and safety standards are met, as well as those enforced by the government, kindly take note of the following:
- Up-to-date and accurate health and travel history documentation will be requested to be completed, per guest, upon arriving at the Resort.
- All guests will be subject to temperature screening at the main entrance. Should the occupant of a vehicle read a temperature of 37.8°C or higher, the vehicle will not be permitted to enter the premises.
- Guests are required to wear a mask in public areas at all times, as per the current government regulations.
- It is recommended that guests keep their hands clean and refrain from touching public surfaces; sanitisation stations and handwashing facilities are available throughout the Resort.
- To adhere to social-distancing protocols, all Chalets are sanitised and sealed before guests’ arrival; decorative pieces may have been removed from the unit and housekeeping will be kept to a minimum.
- The Restaurant is open for sit-down service and take-aways. Operating hours can be viewed on our website here.
- The Restaurant is permitted to sell alcohol for onsite consumption.
- To abide by the new curfew, all public spaces and facilities on the property will be closed at 23:00 each night.
- The Swimming Pools, Games Room and Jumping Pillow are open under strict capacity limitations.
- Mbali Day Spa will be open for reservations only; kindly be in touch with the Resort directly to make a spa booking.
- Guests are welcome to make use of the viewing deck and hides, provided social-distancing is adhered to.
- Guests must adhere to the Resort Rules and Regulations while staying at Ngwenya Lodge.
We kindly ask all visitors to Ngwenya Lodge to also take note that the Kruger National Park has begun enforcing strict protocols at all Park access points:
- Guests are required to wear a mask, when making use of public spaces.
- All guests will be subject to temperature screening at the main entrance.
- All picnic sites have been opened for guests’ use.
- Restaurants within the Kruger National Park currently allow sit-down and take-aways, depending on the entity.
For further information with regards to the SANParks rules and regulations, kindly visit their website, or be in touch via the Kruger National Parks Admin Offices on +27 (0)13 735 4000.
Ngwenya Lodge and managing agent, VRS, remain committed to providing you with a most comfortable stay. Rest assured that our dedicated team will comply with government’s industry-specific stringent controls and measures, as well as our own health and safety protocols, to provide you with an enjoyable holiday environment.
Intra- and inter-provincial business traveller guests are also welcome at Ngwenya Lodge. For further information pertaining to specific requirements, please read our blog.
Please be in touch with the Ngwenya Team directly for further clarification or to make a reservation: info@ngwenya.co.za. Keep up-to-date with new developments regarding the nationwide lockdown and five-level, risk-adjusted strategy here.
Disclaimer: Please be aware that Government Regulations surrounding the South African lockdown and COVID-19 are continuously being amended and updated. As such, we remain committed to providing you with relevant communications which are accurate and reflect the latest updates at the time of publishing. These regulations are subject to change and may need to be reviewed on occasion. We thank you for your understanding.
Good morning
What documents do you require for the up-to-date and accurate health
Hi Susan. Kindly be in touch with the Reservations Team directly for further assistance: reservations@ngwenya.co.za. Thank you!
what hours will the kiosk be open daily?
and will it still stock ice, firewood and charcoal?
Hi Howard. Kindly be in touch with the Front Desk directly for assistance with your query: info@ngwenya.co.za. We hope to see you soon!
Hope to see you soon. Thanks for the update
Good day. We are checking in with you guys on the 11th of September. Would like to know more about the health documents required for each guest booking in? Regards Deneen Markotter
Hi Deneen. We have passed your contact information along to the Front Desk for further assistance. We look forward to welcoming you!
is a normal car allowed three people in a car. what is 70% of occupants.
Hi Koos. We believe that, at this time, is correct. For updates kindly be in touch with SANParks directly.