Ngwenya COVID-19 Updates

Covid-19 Updates

SOUTH AFRICAN GOVERNMENT COVID-19 WEBSITE: www.sacoronavirus.co.za

COVID-19 OUTBREAK UPDATE | 17 AUGUST 2020

On the eve of the 15th of August 2020, President Cyril Ramaphosa addressed the nation with plans to phase into level 2 of the 5-level, risk-adjusted strategy from midnight on the 17th of August 2020. Further information was provided in relation to the easing of regulations and Ngwenya Lodge is elated to announce, that as per the presidential address, your home-away-from-home may open for inter-provincial leisure travel.

Click here for Gazette published 17 August 2020

The Ngwenya Team, alongside VRS-Managing Agent, is working diligently in this time to ensure that the government-enforced regulations are adhered to and that stringent health and safety protocols remain in effect to ensure a safe holiday environment for all. Rest assured, these protocols as monitored by the HygenicHospitality arm of Vacation Recreational Services, align with the highest standards of cleanliness and sanitation. We thank you for your on-going support throughout these trying times and look forward to welcoming you all back to your ‘Jewel at the Kruger’!

VRS Options

As our further commitment to you during these trying times and knowing how much you are looking forward to being able to visit your home-away-from-home:

VRS Options is giving shareholders the option to deposit any week(s) which have been lost, due to the nationwide lockdown and/or the extended closure of the Resort, in return for tokens to the full value of your respective week! These tokens can be used to book an alternate holiday from the VRS Options pool for a future Resort-stay. You will only be required to pay an Exchange Fee, when you use the tokens, to make a booking from the available multitude of Resort-destinations. This means that you can scroll through the hundreds of available holiday weeks, across multiple much-loved holiday Resorts to find the perfect match for your family, resulting in many cherished holiday memories.

Visit VRS Options

Notices Archive

COVID-19 OUTBREAK UPDATE | 03 AUGUST 2020

Ngwenya Lodge is elated to announce, that as per the latest Government Gazette, intra-provincial leisure travel has been approved. For this reason, Ngwenya is open for leisure travellers who reside in the Mpumalanga province. As we work to prepare your ‘Jewel at the Kruger’ for your imminent arrival, rest assured that our dedicated team will comply with government’s industry-specific stringent controls and measures, as well as our own health and safety protocols to provide you with a safe holiday environment. Further updates will be provided with regards to inter-provincial travel as soon as information is supplied by the Department of Tourism.

 

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COVID-19 OUTBREAK UPDATE | 18 JUNE 2020

As announced in the South African presidential address on the eve of the 17th of June 2020, President Cyril Ramaphosa stated that the further easing of restrictions on certain economic activities, such as accredited and licensed accommodation, will soon come into effect. While we eagerly await the specific and stringent safety requirements and protocols necessary, as well as the permitted date for continued operations, know that Ngwenya Lodge is ecstatic and cannot wait to receive shareholders and guests.

The Ngwenya Team’s focus, in the coming days, lies in preparing your preferred Resort for your imminent arrival. Rest assured, the new requirements and protocols will soon be enforced and continually adhered to, alongside our own health and safety measures to ensure that you and your family may enjoy a relaxing holiday once more. We thank you for your patience and look forward to making the announcement for our reopening soonest.

 

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COVID-19 OUTBREAK UPDATE | 25 MAY 2020

Last night, on the 24th of May 2020, President Cyril Ramaphosa addressed the nation with plans to slowly reopen the economy by phasing into level 3 of the 5 level risk-adjusted strategy from the 01st of June 2020. While this is a step in the right direction to return to normal operations, kindly note that, as part of the tourism and hospitality sector, Ngwenya Lodge will remain closed to the public. South African Tourism Minister, Nkhensani Kubayi-Ngubane, has informed the sector that lodging and accommodation must remain closed, under government regulation, until the phasing in of level 1.

The Ngwenya team believes that self-catering Resorts are perfect for social-distancing-friendly holidays. Families can prepare their meals and enjoy each other’s company in the comfort of their own space and accommodation. While the Ngwenya team stands with other key tourism industry properties to allow self-catering holidays to reopen, we remain committed to providing a safe and secure environment for shareholders and guests to return to and will continue to monitor the on-going communications to reopen the tourism sector sooner. As addressed in his speech, the President mentioned the collective proposals being considered, which have been put forth by the tourism sector to prepare and reopen the industry. While we do not yet know when this will be, our hope remains that we will be able to welcome you to the Lodge soonest.

We thank you for your support and patience as we navigate these trying times.

 

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UPDATE: RESORT NOTICE LOCKDOWN - 1 MAY 2020

In accordance with the presidential address on the 23rd of April 2020, Ngwenya Lodge will be adhering to the nationwide lockdown and will remain closed to the public, until it is deemed safe and appropriate to return to normal operations. As per the 5-level-risk-adjusted strategy imposed by the South African government, the tourism industry, as informed by Minister Nkhensani Kubayi-Ngubane, will only be allowed to reopen at Level 1. This will mean that the Lodge will, at this stage, be allowed to welcome check-ins after the lockdown has been lifted.

Ngwenya Lodge is working diligently in this time to prepare the Resort for reopening, implementing viable management solutions for the safety of all our guests. We humbly ask for your patience in regards to service levels as we navigate this challenging time together.

 

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UPDATE: RESORT NOTICE LOCKDOWN - 14.04.2020

In line with the Presidential address on 09 April 2020, we will strictly be adhering to the enforcement of the lockdown. Government has ordered South Africans to stay at home except for essential purposes and has ordered all non-essential services to suspend operations until further notice.

Kindly take note that in compliance with government regulations, the resort will be on lockdown until the 27th of April 2020. This will mean that the resort will only allow check-ins after the lockdown period.

Also, please be advised that, in line with official COVID-19 advisories and the legislated lock down, our VRS Head Office and all associated and satellite offices will be closed during the lockdown period.

Our usual online options remain available. Please be advised that we do have contingency plans in place to enable us to continue working remotely, on a skeleton staff basis, to provide for urgent and essential services ongoing.

Thank you kindly for your ongoing support and understanding in this regard.

 

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SHAREHOLDER NOTICE - 24.03.2020

Please be advised that, in line with official COVID-19 advisories and the legislated lock down, our VRS Head Office and all associated and satellite offices will be closed until after the shutdown period.

Our usual online options remain available.
Please be advised that we do have contingency plans in place to enable us to continue working remotely, on a skeleton staff basis, to provide for urgent and essential services ongoing.

We may, however, require some time to finalise the implementation of the related infrastructure, but we will be operational within the soonest possible time frame.

We request that you do take into consideration additional factors outside of our control, that may impact on set up and ongoing operation during this official closure period; such as Eskom Load Shedding, movement and travel restrictions, etc.

Thank you kindly for your ongoing support and understanding in this regard.

VOASA Alert

Shareholders, please take a moment to read this very important VOASA Consumer Alert!
more information

VRS

As Managing Agent of Ngwenya Lodge, VRS aims to "Create the Environment for Everlasting Holiday Memories". The experience positions VRS as the Leading Management Professional in the Leisure and Hospitality Industry. For more information visit: www.vrs.co.za



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