Ngwenya COVID-19 Updates
SOUTH AFRICAN GOVERNMENT COVID-19 WEBSITE:
www.sacoronavirus.co.za
CLICK HERE FOR
Ngwenya Hygienic Hospitality Protocols
The Ngwenya Team is elated by the news issued in the most recent state of the nation address by President Cyril Ramaphosa, and subsequent amendments to the Regulations issued in terms of section 27(2) of the Disaster Management Act, 2002 (Government Gazette as on 12 September 2021) applicable to adjusted Alert Level 2.
Ngwenya will continue normal operations with strictly enforced protocols and procedures and asks that guests please adhere to these policies to ensure an enjoyable holiday environment for all.
For more information on how the latest government-enforced regulations may impact onsite operations, kindly visit our blog. We thank you for your on-going support throughout these trying times and look forward to welcoming you to Ngwenya Lodge!
COVID-19 Updates
Shareholder Communications
Kindly take note of the below update with regards to the State of the Nation Address, held on the 27th of June 2021, by President Cyril Ramaphosa:
Ngwenya Lodge will continue normal operations with strictly enforced protocols and procedures, as per amendments to the Regulations issued in terms of section 27(2) of the Disaster Management Act, 2002 (Government Gazette as on 27 June 2021) applicable to adjusted Alert Level 4. Please note that the Bar will be closed until further notice and the sale or consumption of alcohol on the Resort is prohibited. Furthermore, to abide by the new curfew, put into effect from midnight on the 27th of June 2020, all facilities will be closed at 20:00 each night. The Restaurant will be available for take-away or deliveries only; sit-down, as per these new regulations, cannot be catered for. Kindly be in touch with the Resort directly for our available menu.
The Ngwenya Team remains dedicated to providing you, our valued guests, with the best possible holiday experience while upholding the highest standards of cleanliness and sanitation. We kindly ask guests to maintain social-distancing parameters, to sanitise hands regularly and to wear a mask (which covers the nose and mouth) when making use of public spaces. We thank you for your continued support as we work together to mitigate the spread of COVID-19.
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Guests are kindly advised to review the amendments to the Regulations issued in terms of section 27(2) of the Disaster Management Act, 2002 (Government Gazette as on 30 May 2021) applicable to adjusted Alert Level 2, as issued in a statement on the 30th of May 2021 by President Cyril Ramaphosa. The Resort will continue to abide by these government-enforced regulations while striving to provide an enjoyable holiday environment for all our guests. A range of additional health and safety measures continues to be upheld onsite to aid the plight in minimising the transmission of COVID-19. With this in mind, we advise all guests to be in touch with the Resort directly for assistance with any specific regulation clarification, as these regulations may impact facility operating hours or excursions.
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Ngwenya Lodge continues to strive towards providing a safe and enjoyable holiday environment for all our guests. Strict health and safety protocols remain in effect, as per amendments to the Regulations issued in terms of section 27(2) of the Disaster Management Act, 2002 (Government Gazette as on 01 February 2021) applicable to adjusted Alert Level 3. With this in mind, we advise all guests to be in touch with the Lodge directly for assistance with any specific regulation clarification, as these regulations may impact facility operating hours or excursions. The Bar and Swimming Pools have been reopened to guests, though we ask that each individual adhere to social-distancing, sanitises their hands regularly and dons a mask (which covers the nose and mouth), while making use of public spaces. We kindly ask guests to make a reservation for dinner, as the Restaurant is required to close at 20:00, in order to allow sufficient time for cleaning and staff to return home. For further information, kindly refer to the Ngwenya Lodge Blog.
The Ngwenya Team remains dedicated to providing you with a fantastic holiday, while upholding the highest standards of cleanliness and sanitisation. We look forward to welcoming you to the Lodge!
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Kindly take note of the below update with regards to the latest State of the Nation Address by President Cyril Ramaphosa:
Ngwenya Lodge will continue normal operations with strictly enforced protocols and procedures, as per amendments to the Regulations issued in terms of section 27(2) of the Disaster Management Act, 2002(Government Gazette as on 11 January 2021) applicable to adjusted Alert Level 3. We kindly ask guests to maintain social-distancing parameters, to sanitise hands regularly and to wear a mask (which covers the nose and mouth) when making use of public spaces. Please note that the Bar will be closed until further notice and the sale or consumption of alcohol in public spaces is prohibited. Furthermore, to abide by the new curfew, put into effect from midnight on the 28th of December 2020, the Restaurant and all other public spaces and facilities on the property will be closed at 20:00 each night. For more information, kindly visit the Ngwenya Lodge Blog.
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As announced in the South African presidential address on the eve of the 16th of September 2020, President Cyril Ramaphosa stated that South Africa will allow travel into and out of the country for all travel with effect from 1 October 2020. Ngwenya Lodge has welcomed the news, and while we look forward to welcoming international guests, our dedication to maintaining the highest standards of cleanliness and sanitation, as monitored by the HygienicHospitality arm of Vacation Recreational Services, remains unwavering in our mission to provide a safe holiday environment for all our guests.
Kindly take note that the move to alert level 1 will mean further easing of restrictions; however, health protocols, such as washing or sanitising of hands, social distancing and mask-wearing, will remain in effect. Further, take note that international travel will be subject to various containment and mitigation measures as per amendments to the Regulations issued in terms of section 27(2) of the Disaster Management Act, 2002 applicable to Alert Level 1 (“Government Gazette”). We look forward to your arrival!
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On the eve of the 15th of August 2020, President Cyril Ramaphosa addressed the nation with plans to phase into level 2 of the 5-level, risk-adjusted strategy from midnight on the 17th of August 2020. Further information was provided in relation to the easing of regulations and Ngwenya Lodge is elated to announce, that as per the presidential address, your home-away-from-home may open for inter-provincial leisure travel.
Click here for Gazette published 17 August 2020
The Ngwenya Team, alongside VRS-Managing Agent, is working diligently in this time to ensure that the government-enforced regulations are adhered to and that stringent health and safety protocols remain in effect to ensure a safe holiday environment for all. Rest assured, these protocols as monitored by the HygenicHospitality arm of Vacation Recreational Services, align with the highest standards of cleanliness and sanitation. We thank you for your on-going support throughout these trying times and look forward to welcoming you all back to your ‘Jewel at the Kruger’!
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Ngwenya Lodge is elated to announce, that as per the latest Government Gazette, intra-provincial leisure travel has been approved. For this reason, Ngwenya is open for leisure travellers who reside in the Mpumalanga province. As we work to prepare your ‘Jewel at the Kruger’ for your imminent arrival, rest assured that our dedicated team will comply with government’s industry-specific stringent controls and measures, as well as our own health and safety protocols to provide you with a safe holiday environment. Further updates will be provided with regards to inter-provincial travel as soon as information is supplied by the Department of Tourism.
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As announced in the South African presidential address on the eve of the 17th of June 2020, President Cyril Ramaphosa stated that the further easing of restrictions on certain economic activities, such as accredited and licensed accommodation, will soon come into effect. While we eagerly await the specific and stringent safety requirements and protocols necessary, as well as the permitted date for continued operations, know that Ngwenya Lodge is ecstatic and cannot wait to receive shareholders and guests.
The Ngwenya Team’s focus, in the coming days, lies in preparing your preferred Resort for your imminent arrival. Rest assured, the new requirements and protocols will soon be enforced and continually adhered to, alongside our own health and safety measures to ensure that you and your family may enjoy a relaxing holiday once more. We thank you for your patience and look forward to making the announcement for our reopening soonest.
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Last night, on the 24th of May 2020, President Cyril Ramaphosa addressed the nation with plans to slowly reopen the economy by phasing into level 3 of the 5 level risk-adjusted strategy from the 01st of June 2020. While this is a step in the right direction to return to normal operations, kindly note that, as part of the tourism and hospitality sector, Ngwenya Lodge will remain closed to the public. South African Tourism Minister, Nkhensani Kubayi-Ngubane, has informed the sector that lodging and accommodation must remain closed, under government regulation, until the phasing in of level 1.
The Ngwenya team believes that self-catering Resorts are perfect for social-distancing-friendly holidays. Families can prepare their meals and enjoy each other’s company in the comfort of their own space and accommodation. While the Ngwenya team stands with other key tourism industry properties to allow self-catering holidays to reopen, we remain committed to providing a safe and secure environment for shareholders and guests to return to and will continue to monitor the on-going communications to reopen the tourism sector sooner. As addressed in his speech, the President mentioned the collective proposals being considered, which have been put forth by the tourism sector to prepare and reopen the industry. While we do not yet know when this will be, our hope remains that we will be able to welcome you to the Lodge soonest.
We thank you for your support and patience as we navigate these trying times.
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In accordance with the presidential address on the 23rd of April 2020, Ngwenya Lodge will be adhering to the nationwide lockdown and will remain closed to the public, until it is deemed safe and appropriate to return to normal operations. As per the 5-level-risk-adjusted strategy imposed by the South African government, the tourism industry, as informed by Minister Nkhensani Kubayi-Ngubane, will only be allowed to reopen at Level 1. This will mean that the Lodge will, at this stage, be allowed to welcome check-ins after the lockdown has been lifted.
Ngwenya Lodge is working diligently in this time to prepare the Resort for reopening, implementing viable management solutions for the safety of all our guests. We humbly ask for your patience in regards to service levels as we navigate this challenging time together.
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In line with the Presidential address on 09 April 2020, we will strictly be adhering to the enforcement of the lockdown. Government has ordered South Africans to stay at home except for essential purposes and has ordered all non-essential services to suspend operations until further notice.
Kindly take note that in compliance with government regulations, the resort will be on lockdown until the 27th of April 2020. This will mean that the resort will only allow check-ins after the lockdown period.
Also, please be advised that, in line with official COVID-19 advisories and the legislated lock down, our VRS Head Office and all associated and satellite offices will be closed during the lockdown period.
Our usual online options remain available. Please be advised that we do have contingency plans in place to enable us to continue working remotely, on a skeleton staff basis, to provide for urgent and essential services ongoing.
Thank you kindly for your ongoing support and understanding in this regard.
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Please be advised that, in line with official COVID-19 advisories and the legislated lock down, our VRS Head Office and all associated and satellite offices will be closed until after the shutdown period.
Our usual online options remain available.
Please be advised that we do have contingency plans in place to enable us to continue working remotely, on a skeleton staff basis, to provide for urgent and essential services ongoing.
We may, however, require some time to finalise the implementation of the related infrastructure, but we will be operational within the soonest possible time frame.
We request that you do take into consideration additional factors outside of our control, that may impact on set up and ongoing operation during this official closure period; such as Eskom Load Shedding, movement and travel restrictions, etc.
Thank you kindly for your ongoing support and understanding in this regard.
"Richard Carter: Fantastic place. Best service. Nicely kept clean. Super accommodation. Wonderful view of Kruger Park... "
Read more reviewsNgwenya Lodge strives to provide guests and our Valued Shareholders with an environment that feels like “home-away-from-home”; a place to forge happy, everlasting holiday memories exploring the Resort and being in the company of loved ones.
