Shareholder Notices

• Levy Payments: Levies must be paid in terms of the Use Agreement and no occupation or usage of any form is allowable until the levies have been paid. (This applies to usage, spacebanking, renting, etc. of the timeshare week.) For alternative payment arrangements, please contact Property Admin: propertyadmin@vrs.co.za
• Spacebanking and Rentals: Please note that a request for spacebanking or rental must be submitted to Property Admin a minimum of five months prior to the occupation date, to enable us to process them. Please contact Property Admin: propertyadmin@vrs.co.za
• Occupation Dates: Please note that resort calendars are linked to school holidays, and it is therefore vital that you check the annual calendar to ensure that you occupy the correct week.
• VRS Website: Be sure to take a look at our website with a dedicated owner’s page for our valued Shareholders where you can download Calendars, Instruction Letters and Use Agreements.
• Checking in Procedures: In the interest of safety, security and ensuring that only confirmed guests are allowed access to the resort, you will be required to produce the reservation confirmation / guest certificate and your ID, and also to complete the indemnity form when checking into the resort.
• Guest Certificates: In the event that you are allowing a guest to occupy your timeshare week, the guest must be in possession of a valid Guest Certificate which is obtainable from the Resort prior to the guest's arrival.
• Communication: To enable us to communicate effectively, please ensure that you keep us updated regarding your current contact details, and most importantly, your email address.

General Notices

Please note that the VRS Head Office will be closed on the following days:
Friday, 10 April 2020 and Monday, 13 April 2020, we will return for business as usual on Tuesday, 14 April 2020.
Monday, 27 April 2020, we will return for business as usual on Tuesday, 28 April 2020.
Friday, 1 May 2020, we will return for business as usual on Monday, 4 May 2020.
Tuesday, 16 June 2020, we will return for business as usual on Wednesday, 17 June 2020.
Monday, 10 August 2020, we will return for business as usual on Tuesday, 11 August 2020.
Thursday, 24 September 2020, we will return for business as usual on Friday, 25 September 2020.