Month: August 2020

Leisure Travel for Ngwenya Visitors

Leisure Travel for Ngwenya Visitors

The Ngwenya Lodge Team is elated to announce that intra-, as well as inter-, provincial travellers may, as per the relaxed level two regulations announced by President Cyril Ramaphosa on the 15th of August 2020, visit the Resort for a well-deserved holiday. Self-catering accommodation aligns perfectly with social-distancing practises while offering a tranquil environment and change of scenery after spending months locked indoors. Guests can relish in game-viewing from the comfort of a private patio overlooking the Crocodile River, or simply enjoy the peaceful surrounds and calls of the wild in the heart of the bush, alongside a crackling fire.

Providing a safe holiday environment for you, your family and loved ones to enjoy is our number one priority. To ensure that our own health and safety standards are met, as well as those enforced by the government, kindly take note of the following:

  • Up-to-date and accurate health and travel history documentation will be requested to be completed, per guest, upon arriving at the Lodge.
  • All guests will be subject to temperature screening at the main entrance. Should the occupant of a vehicle read a temperature of 37.8°C or higher, the vehicle will not be permitted to enter the premises.
  • Guests are required to wear a mask in public areas at all times, as per the current government regulations.
  • It is recommended that guests keep their hands clean and refrain from touching public surfaces; sanitisation stations and handwashing facilities are available throughout the Resort.
  • To adhere to social-distancing protocols, all Chalets are sanitised and sealed before guests’ arrival; decorative pieces may have been removed from the unit and housekeeping will be kept to a minimum.
  • Only nuclear family units may share accommodation.
  • The Restaurant and Kiosk are open for limited time periods. Kindly enquire directly for further information.
  • The Swimming Pools, Games Room and Jumping Pillow are open under strict capacity limitations.
  • Mbali Day Spa will be open for reservations only; kindly be in touch with the Resort directly to make a spa booking.
  • Guests are welcome to make use of the viewing deck and hides, provided social-distancing is adhered to.
  • Guests must adhere to the Resort Rules and Regulations while staying at Ngwenya Lodge.

We kindly ask all visitors to Ngwenya Lodge to also take note that the Kruger National Park has begun enforcing strict protocols at all Park access points:

  • Guests are required to wear a mask, when making use of public spaces.
  • All guests will be subject to temperature screening at the main entrance.
  • Strict quota management is currently in effect and guests are advised to book in advance via the SANParks website.

For further information with regards to the SANParks rules and regulations, kindly visit their website, or be in touch via the Kruger National Parks Admin Offices on +27 (0)13 735 4000.

Ngwenya Lodge and managing agent, VRS, remain committed to providing you with a most comfortable stay. Rest assured that our dedicated team will comply with government’s industry-specific stringent controls and measures, as well as our own health and safety protocols, to provide you with a safe holiday environment.

Intra- and inter-provincial business traveller guests are also welcome at Ngwenya Lodge. For further information pertaining to specific requirements, please read our blog.

Please be in touch with the Ngwenya Team directly for further clarification or to make a reservation: info@ngwenya.co.za. Keep up-to-date with new developments regarding the nationwide lockdown and five-level, risk-adjusted strategy here.

Disclaimer: Please be aware that Government Regulations surrounding the South African lockdown and COVID-19 are continuously being amended and updated. As such, we remain committed to providing you with relevant communications which are accurate and reflect the latest updates at the time of publishing. These regulations are subject to change and may need to be reviewed on occasion. We thank you for your understanding.

Posted by Ngwenya Marketing, 9 comments
Ngwenya is open for BUSINESS Stays

Ngwenya is open for BUSINESS Stays

The Ngwenya Lodge Team is excited to welcome weary business travellers during the eased lockdown level three regulations. We understand your need for rest and relaxation when travelling for business and look forward to your arrival, where you can expect the very best in customer service from our dedicated personnel. While intra-provincial leisure travel is currently allowed, so too is intra- and inter-provincial business travel. This means that you can still enjoy that feel-good-holiday-feeling, while taking care of business. We look forward to welcoming you for a lovely business-related stay!

What you will need:

Each individual checking-in at Ngwenya for intra-provincial business purposes must present the following documentation at Reception, upon arrival;

  • Employer letter outlining the purpose of the business travel (Declaration on company letterhead)
  • Copy of business-travellers ID

Each individual checking-in at Ngwenya for inter-provincial business purposes must present the following documentation at Reception, upon arrival;

  • Employer letter outlining the purpose of the business travel (Declaration on company letterhead)
  • Permit as per Form 2 of the Regulations
  • Copy of business-travellers ID

Please remember that each person must present this documentation; no ‘accompanying travellers’ will be permitted to stay at the Lodge without the relevant documentation.

Complying with government regulations:

Please read through the below limitations for travel to Ngwenya Lodge, as outlined and enforced by government. No exceptions will be made.

  • Family (wife, husband, children or other relatives or friends) will not be permitted on the Resort
  • Maximum two persons sharing
  • The Kiosk will be open to sell select snacks and cold drinks
  • Please contact the Lodge directly for information pertaining to the Restaurant
  • Guests must adhere to Lodge Rules and Regulations while staying at Ngwenya

Additional Health and Safety travel measurements:

  • Completed documentation needs to be made available to the Lodge, including; full name, identity number or passport number, nationality, residential address and cell phone contact
  • All persons must wear a mask upon entering the Resort premises and in public areas at all times
  • All persons must undergo temperature screening upon arrival
  • All persons must complete a screening questionnaire

Ngwenya Lodge remains committed to providing you with a most comfortable stay, while upholding stringent health and safety protocols. For your health and safety, as well as that of other guests and our own Team, kindly take note that certain common areas will remain closed, decorative pieces have been removed and sanitation procedures implemented. These, and other protocols, have been implemented at Ngwenya with our guests’ health in mind.

Please be in touch with our Reservations Team directly for further clarification, to make a reservation or request documentation to be completed prior to your arrival: reservations@ngwenya.co.za

Posted by Ngwenya Marketing, 0 comments